SAHYADRI PRAKASHAN
SHIPPING AND RETURNS
Shipping Policy
At Sahyadri Prakashan, we take pride in delivering your books safely and swiftly.
Order Processing:
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Orders are usually processed within 2-4 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
​Shipping Methods and Delivery Time:
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We ship across India through trusted courier partners.
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Delivery may vary by location but generally takes 5-10 business days after dispatch.
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For remote or non-serviceable areas, delivery timelines may be longer.
​Shipping charges:
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Shipping charges are calculated at checkout based on order value and delivery location.
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Occasionally, we may offer free shipping promotions, which will be announced on the website.
​Tracking:
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Once your order is shipped, you will receive an email/SMS with tracking details to follow your shipment's journey.
​International Shipping:
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Currently we do not ship internationally.
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For any questions/bulk delivery orders/urgent delivery requests, please contact us at: sahyadriprakashan@gmail.com
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Return & Exchange Policy
At Sahyadri Prakashan, we value your reading experience and take utmost care in packing and delivering your order.
However, if you receive a damaged/defective/incorrect item, we are here to help.
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Returns and Exchanges are accepted if:
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You received a damaged or defective product.
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You received the wrong title, edition, or quantity.
​Conditions:
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You must initiate a return/exchange request within 7 days of delivery.
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The item must be unused, in its original condition and packaging.
​How to request a return:
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Email us at sahyadriprakashan@gmail.com with your order number, details of the issue and clear photos.
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Once approved, we will guide you on how to return the item.
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After receiving the returned product and inspection, we will ship the replacement or issue a refund as per your preference.
​Refunds:
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Refunds, when applicable, will be processed to your original payment method within 7-10 business days after we have received the returned item.
​Non-returnable items:
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Digital downloads, e-Books, customised or signed copies cannot be returned or exchanged.
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For further assistance, please write to us at sahyadriprakashan@gmail.com
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We are here to ensure your reading experience remains smooth and joyful!
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